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Digital Airline
par Digital Airline
Welcome to a new edition of Digital Airline, the podcast in which we talk about how airlines are redefining what the travel business means thanks to digitization. In this podcast, we talk with people in the travel industry who are innovating in the way they manage the relationship with customers, define products, provide an excellent experience and improve revenue and profit. This podcast is possible thanks to the sponsorship of newshore, the eCommerce solutions for travel.
Épisodes
"Low-Cost Mastery: Implementing the Original Recipe in a vast country"
17 mai 2023 · 30 min
“Witness the immense growth prospects for FlyArystan and the exceptional talent nurtured within the country as we traverse the expansive landscapes of Kazakhstan, a nation poised for a travel revolution. Discover how Adrian and his team are revolutionizing the skies with their unwavering…
“The Avianca’s business model transformation”
10 oct. 2022 · 31 min
Every eCommerce business knows what the fight is about: being agile! The airline industry, while early technology adopter, hasn’t been traditionally very agile. But this (along with many other things) is changing in Avianca. In today’s episode, Robert Mulet, Avianca’s Digital Director explains…
Increasing revenue with Virtual Reality
11 mai 2022 · 29 min
" Challenge: how would you sell ancillaries to clients that you don’t know until they check in? Well, Alvaro Coromina, IT & innovation Manager Director with World 2 Fly is explaining how they do that. Additionally, World 2 Fly is a great example of a Digital Airline, since they use Virtual Reality…
Deconstructing digital distribution systems
16 mars 2022 · 39 min
"You have to know it before you change it”. This is one of the great points Ann Cederhall makes during this podcast about legacy distribution systems. Ann looks to me like the perfect person to walk us through the complexity of legacy distributions solutions and show us the new ways of selling…
Implementing the “Netflix” business model in airlines
25 janv. 2022 · 44 min
In Digital Airline we talk with Juliana Ramírez, travel business consultant and former Ancillaries Revenue Manager with Volaris. She explains how to retain a customer in the airline business, an industry well known by its sensitivity to price. Volaris is continuously listed as one of the top…